How Our Insurance Process Works
You Call Us
Call or text us at 217-960-8731. Provide your vehicle and insurance information.
We Call Insurance
We contact your insurance company, file the claim, and get authorization.
We Replace Your Glass
Professional windshield replacement at our shop or your location. You pay only your deductible.
We Handle Everything
All billing, paperwork, and insurance claim processing is handled by us. You're done.
Why File Your Claim With Glassworks
We Work With All Insurance Companies
State Farm, Geico, Progressive, Allstate, Farmers, Liberty Mutual, Nationwide—we work with them all. No matter who insures your vehicle, we'll handle your claim.
No Paperwork Hassles
We handle all claim paperwork, billing, and follow-up. You won't spend hours on the phone with insurance adjusters or filling out forms.
Direct Billing to Insurance
We bill your insurance company directly. You only pay your deductible at the time of service—no upfront costs or reimbursement wait times.
Common Insurance Questions
Will my insurance rates go up?
Most insurance companies don't raise rates for windshield claims because glass damage is considered comprehensive coverage, not an at-fault accident. Contact your insurer to confirm their specific policy.
What is my deductible?
Your deductible is the amount you pay out of pocket before insurance covers the rest. Many policies have $0 deductibles for glass claims, or typically $100-$500. We'll verify your exact deductible when we call your insurance.
What information do you need from me?
Just your insurance company name, policy number, and vehicle information (year, make, model, VIN). We take care of the rest.
Do I need to get approval from my insurance first?
No. Just call us. We'll handle contacting your insurance company, filing the claim, and getting authorization. You don't need to do anything.